Collaborative Business Design

Improving and innovating the design of IT-driven business services

af Brian Johnson, m.fl.

Only by understanding IT-driven business services and anchoring them in a service design statement (SDS) can enterprises translate business needs into IT-intensive business services. In Collaborative Business Design - Improving and innovating the design of IT-driven business services, Brian Johnson and Léon-Paul de Rouw comprehensively explain how to use business service design (BSD) to formulate an effective SDS that will help business and IT cooperate to create robust, efficient services that ... (Læs mere)