Billede af bogens forside - Developments in the Call Centre Industry

Developments in the Call Centre Industry

Analysis, Changes and Challenges

Bog, Hardback, Engelsk, 2006

Drawing on contributions from a diverse range of countries including the USA, the UK, India, Australia, South Korea, Germany, Greece and Sweden, this book conducts an analysis of call centres worldwide.

Priser fra 4 boghandlere

Bogdetaljer

  • SprogEngelsk
  • IndbindingHardback
  • ISBN9780415357029
  • Udgivet15/06/2006
  • Udgivet afTaylor & Francis Ltd
  • Længde224 sider
  • GenreBusiness og læring, Ledelse & strategi