It went wrong why?

The journey to build a customer-oriented business.

af Eduardo Carvalho

WARNING: Are you ready to face an uncomfortable truth? Well, here it is: your company may be heading in the wrong direction. Yes, you read that correctly. That dream you've fought so hard to achieve may be turning into a nightmare. But don't despair! This book is here to guide you and help you build a truly customer-oriented business. The question is: do you really know your target audience? Are you designing your business to meet the needs and desires of your customers, or are you just seeking ... (Læs mere)