Online Dispute Resolution for Consumers in the European Union

af Pablo (University of Leicester Cortes

This book provides the first in-depth account of ODR for consumers in the EU context, offering a comprehensive and up to date investigation of the development of ODR for business to consumer disputes within the EU. It considers the current development of ODR and evaluates the challenges posed in the growth of ODR, before going on to examine the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation. Pablo Cortés then outlin... (Læs mere)