Quality Function Deployment and Systems Supportability

Achieving Key Performance Parameters and Ensuring Functional Alignment

af John Longshore

This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service "system" focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that ... (Læs mere)