Responsible Design, Implementation and Use of Information and Communication Technology

19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Skukuza, South Africa, April 6-8, 2020, Proceedings, Part II

This two-volume set constitutes the proceedings of the 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, held in Skukuza, South Africa, in April 2020.*The total of 80 full and 7 short papers presented in these volumes were carefully reviewed and selected from 191 submissions.