The Root Cause Analysis Handbook

A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors

af Max Ammerman

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it. Because poor initial problem definition can (and often does) undermine the problem-solving process, Ammerman places special emphasis on this area to build a solid foundation for effective analysis. He also provides guidance on preparing the final report.... (Læs mere)